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Download the Windows client, open the app and import your subscription link in Settings, then pick a node and connect. Usually takes 2–3 minutes.
Log in, go to the Subscription page, pick your new plan and complete the payment — upgrades take effect immediately.
MNKCloud works on Windows, macOS, iOS, Android, Linux, and routers. One account, multiple simultaneous devices.
Try switching to a lower-latency node such as Taiwan or Hong Kong, or contact support for a diagnostic.